Recall Bulletins (Recall Campaigns)
These are government mandated and are received by DAG. These recalls are monitored
for two-week completion by the dealer. Recalls never expire. Customers are contacted
and vehicles are repaired as soon as possible.
Service Campaigns
These are done on a voluntary basis by Daimler USA, but are also monitored
by the Government. Repairs are performed by the dealer when vehicle is in for
service work.
Service Bulletins
These are vehicle repair instructions regarding components, tools, etc. Unlike
the LI documents, they are not diagnostic in nature.
Accessing Bulletins is demonstrated in the following examples:
!!!LEAVING ALL FIELDS EMPTY WILL RESULT IN ALL THE DOCUMENTS FOR THE SELECTED Sprinter Bulletin TYPE!!!
1: Finding Bulletins by Chassis Number and Keyword(s).
| Click Sprinter Bulletin in the left Menu Bar. |
 |
| Select Service Bulletin as your Subcategory. |
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| Enter the Chassis Number (optional). |
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| Enter a Keyword (optional). |
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| Click SEARCH. |
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The result list will now display all Service Bulletins for Chassis 906633 which contain the Keyword "infra" in either the Document Name, Document Description or preset Keywords.
2: Finding Bulletins by Model/Model Year and Keyword(s).
| Click Sprinter Bulletin in the left Menu Bar. |
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| Select Service Bulletin as your Subcategory. |
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| Select MODEL as search criteria. |
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| Select the Model Year (optional). |
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| Select the Model (optional). |  |
| Enter a Keyword (optional). |
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| Click SEARCH. |
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The result list will now display all Service Bulletins for Model 906, Model Year 2010 which contain the Keyword "infra" in either the Document Name, Document Description or preset Keywords.
3: Finding Bulletins by Model/Model Year and Group.
| Click Sprinter Bulletin in the left Menu Bar. |
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| Select Service Bulletin as your Subcategory. |
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| Select GROUP as search criteria. |
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| Enter Group/Subgroup (optional). |
 |
| Enter the Chassis Number (optional). |
Chassis: 906
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OR
|
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| Enter the Chassis Number (optional). |
Chassis: 906
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| Click the Group you require. |
Group 82: Electrical System
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| Click SEARCH. |
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If you populated the Subgroup field with 82 and 64, the results list displays all Service Bulletins for Chassis 906 which contain documents related to Group 82, Subgroup 64. The alternative solution results in all Service Bulletins for Chassis 906 which contain documents relevant to Group 82.
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